MyDirect IRA Privacy Policy

Thank you for visiting MyDirect IRA (“MyDirect IRA”). Your privacy is important to us. Please read this Privacy Policy (“Policy”) to learn more about how we protect your personal information.
This Policy explains how we collect personal information, its purpose, and how we protect your personal information, and it details your options regarding our use and storage of your personal information. By visiting mydirectira.com or related services (collectively, our “Site”), or by emailing us or responding to our emails, you accept the practices described in this Policy.
We are not responsible for the content or privacy practices on any website not operated by MyDirect IRA, including sites that link to our site or sites that this Policy links to. This Policy applies to information we collect on the Site. It does not apply to information collected by any third party.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our Site. This Policy may change from time to time. Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.

Thank you for visiting MyDirect IRA (“MyDirect IRA”). Your privacy is important to us. Please read these Terms of Use (“Terms”) to learn more about how to protect your personal information and understand the terms of using our services.

PERSONAL INFORMATION COLLECTION AND USE

Personal Information Collection

We collect limited information from you on this Site. The purpose for collecting personal information from you is to provide an efficient, meaningful, and customized experience. Your personal information may be used to:

  1. Create an Account: To create an account with MyDirect IRA, you will be prompted to provide us with certain personal information including, but not limited to: your Name, Mailing Address, Telephone Number, Social Security Number, Email Address, and other financial account information. At no time will this information be sold, rented, or leased to third parties.
  2. Contact Forms: If you wish to be contacted by one of our IRA Specialists, you may complete and submit the contact form online. This form requests personal information such as your Name, Telephone Number, and Email Address. This information is used to contact you about using our services. You may opt-out of all communication at any time (See our Opt Out of Communications Policy below).
  3. Email Address: Several locations on the Site may permit you to enter your email address for purposes including but not limited to: registering for access to certain information, signing up for email newsletters, and special offers.
  4. Phone Number: SMS opt-in or phone numbers for the purpose of SMS are not being shared.

Information Use and Disclosure

  1. Communications with You: We will use your personal information to communicate with you about the Site and your account, requests for information, and deliveries. When you fill out one of our forms, we may send you a confirmation email.
  2. Internal Use: When a user accesses the MyDirect IRA website, we have access to location information such as IP address and geolocation. The location information does not give us identifiable information about who accessed the website; however, this information is used in aggregate with other user location information for internal business analytics and customer service optimization.
  3. External Use: We do not sell, rent, trade, license, or otherwise disclose your specific personal information or financial information to anyone. The exceptions are:
    • We may disclose aggregated information about our users and information that does not identify any individual without restriction. Only with your authorization do we disclose information to certain service providers, to enable them to perform services on the platform.
    • We may be required to share your information with your IRA Custodian for the purpose of establishing and funding your Checkbook IRA account. This is necessary to accomplish the establishment and funding of your Checkbook IRA account and to discuss your account.
    • We may disclose personal information in response to requests from regulatory authorities and law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law.
    • We may disclose personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Site users is among the assets transferred.
    • We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others.

SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we employ commercially reasonable, industry-standard methods to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

THIRD-PARTY SERVICE PROVIDERS

MyDirect IRA uses the following third-party service providers to provide for a better user experience while using the MyDirect IRA platform. These third-parties may only use your personal information to perform tasks and duties related to a legitimate purpose that has been duly authorized by MyDirect IRA and the user through the use of our Site. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By accessing and using this Website, you acknowledge, accept, and agree to all the third-party terms, conditions, and privacy policies described or incorporated by reference below.

  • Other Third-Party Service Providers: MyDirect IRA may from time to time contract with other third-party providers to perform tasks related to other parts of our business operations. These contracted parties may only use your information in connection with the performance of required tasks, they may not sell your information to anyone else. These service providers include third parties who perform transaction and payment processing, transaction monitoring, data analytics, identity verification, data storage, etc.

OFFLINE COLLECTION

This Policy applies only to the collection of personal information on the Site. When someone communicates with MyDirect IRA offline, we will ask for the personal information we need in order to place the requested order, to answer a question, to create a MyDirect IRA client account, or otherwise respond to an inquiry. MyDirect IRA will treat offline collection, uses, and disclosures of customer personal information consistently with our online privacy practices.

CHILDREN UNDER THE AGE OF 18

Our Site is not intended for children under 18 years of age. No one under age 18 may provide any personal information to the Site. We do not knowingly collect personal information from children under 18. If you are under 18, do not provide any information on this Site or on or through any of its features/register on the Site, engage in investment activity through the Site, or provide any information about yourself to us, including your: Name, Mailing Address, Telephone Number, E-mail Address, or any Screen Name or User Name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@mydirectira.com.

OPT-OUT OF COMMUNICATIONS POLICY

You have the option to opt-out and cancel communications at any time. Upon your request, we will correct or update your personal information and/or stop sending email and text messages. You can make these requests directly to one of our IRA Specialists via email, through opt-out options in all our email & text message correspondence, and by emailing us directly at info@mydirectira.com.

TEXT MESSAGING CONSENT

By providing your mobile number, you consent to receive recurring text messages from MyDirect IRA containing updates, alerts, and other information. Message and data rates may apply. Reply STOP to cancel at any time. If you have opted-in to receive SMS messages, you agree to notify us of any changes to your mobile number. The terms of our text messaging policy are governed by this Privacy Policy and our Terms of Use.

UPDATES TO THIS POLICY

We reserve the right to change or update this Policy. Upon such changes, we will post changes and updates on the Site. It is our goal that all our visitors, users, and customers are aware of what information we collect, use, and disclose. We encourage you to review this Policy periodically. If you have any questions about the Policy, please email us at info@mydirectira.com